Last updated: 5 July 2026
Get Me Known respects your privacy and aims to keep personal information handled clearly, carefully and only for practical business purposes.
This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your information.
Who this policy applies to
This policy applies to visitors to the Get Me Known website, people who submit an enquiry, people who book a consultation, and clients who work with Get Me Known.
In this policy, “Get Me Known”, “we”, “us” and “our” refer to Get Me Known.
Information we collect
We may collect personal information when you:
- submit a contact form
- book a consultation
- email us
- complete a client questionnaire
- provide information as part of a website project
- browse or interact with our website
The information we collect may include:
- your name
- your email address
- your phone number, if provided
- your business name
- your business website or social media links
- information about your business, services and customers
- project requirements, preferences and supplied content
- booking details, such as the time and date of a consultation
- technical and usage information about how visitors use the website
For sole traders and small business owners, business contact details and business information may also be personal information where it identifies or reasonably relates to an individual.
We only ask for information that helps us respond to enquiries, understand your business, provide website services, or improve the website experience.
Client-supplied project materials
As part of a website project, you may provide materials such as logos, images, photos, brand files, written content, testimonials, service information, business details, website access details, or other files needed to create your website.
We use these materials to understand your business, prepare your website, communicate with you during the project, and complete the agreed work.
Some materials may include personal information, such as photos of people, names, job titles, contact details, testimonials, or information connected to a sole trader or small business owner. We handle these materials with reasonable care and only use them for the purpose of providing the agreed services, unless you give permission for another use.
You are responsible for making sure you have the right to provide and use any materials you send to us, including images, logos, copy, testimonials and brand assets.
We may store project materials in business systems such as email, cloud storage, project folders, website hosting tools, document tools or other services reasonably needed to deliver the work.
After the project is complete, we may keep reasonable project records and files for business, support, legal, tax or administrative purposes. If you would like us to delete particular files after a project, you can contact us and we will consider the request where practical and legally appropriate.
How we collect information
We may collect information directly from you through:
- contact forms
- booking forms
- emails
- calls or consultations
- questionnaires
- project documents or files you provide
We may also collect limited website usage information through analytics tools.
How we use your information
We may use your information to:
- respond to enquiries
- book and manage consultations
- understand your business and website needs
- prepare quotes or recommendations
- deliver website services
- communicate with you during a project
- manage project files, supplied content and launch details
- improve our website, services and customer experience
- maintain basic business records
We do not sell your personal information.
Microsoft Clarity and analytics
We use Microsoft Clarity to understand how visitors interact with the Get Me Known website. This helps us improve the website layout, content and user experience.
Microsoft Clarity may collect information such as:
- pages visited
- clicks
- scrolling behaviour
- mouse movement
- browser and device information
- session recordings
- general usage and performance information
Clarity may use cookies and similar technologies to collect this information. We configure analytics and session recording tools, where available, to mask or exclude form inputs and other fields that may contain personal information.
We use this information to identify issues such as confusing layouts, broken user journeys, or areas of the site that may need improvement. We do not intentionally use Microsoft Clarity to collect contact form contents, payment details, passwords or sensitive personal information.
You can manage or block cookies through your browser settings.
Third-party services
We may use third-party services to operate the website and manage enquiries, bookings and projects. These may include:
- Cloudflare, for website hosting and security
- Cal.com, for consultation bookings
- FormSubmit or another form service, for contact form submissions
- Google Workspace or similar email and document tools
- Microsoft Clarity, for website analytics and session insights
These services may collect, store or process information according to their own privacy policies and terms.
Some third-party services we use may store or process information outside Australia. Where it is practical to identify likely locations, these may include Australia, the United States, the United Kingdom, countries in the European Economic Area, Singapore, or other countries where the relevant provider operates or stores data.
Where practical, we use reputable providers and limit the information shared with them to what is reasonably needed to operate the website, manage enquiries, take bookings, deliver client projects or maintain business records.
How we store and protect information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
This may include using reputable third-party services, limiting access to project information, and keeping business records in secure systems.
No online service can be guaranteed to be completely secure, but we aim to handle information carefully and responsibly.
How long we keep information
We keep personal information only for as long as reasonably needed for the purpose it was collected, including to:
- respond to your enquiry
- provide services
- manage project records
- meet business, legal, tax or administrative requirements
When information is no longer needed, we may delete it or de-identify it where practical.
Sharing your information
We may share your information where reasonably needed to provide services or operate the business, such as with booking, hosting, analytics, email, form or project tools.
We may also disclose information if required by law, or if necessary to protect our legal rights.
We do not sell your personal information to third parties.
Accessing or correcting your information
You can contact us if you want to access, correct or delete personal information we hold about you.
We may need to confirm your identity before responding to certain requests.
Privacy complaints
If you have a concern about how we have handled your personal information, you can contact us using the details below.
Please include enough information for us to understand the issue and respond properly.
We aim to acknowledge privacy complaints within a reasonable timeframe and provide a response within 30 days where reasonably possible.
If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.
Cookies
The Get Me Known website may use cookies or similar technologies for website functionality, analytics and performance monitoring.
You can disable cookies in your browser settings, although some website features may not work as intended.
Links to other websites
The Get Me Known website may link to third-party websites, such as booking tools, demo sites or client websites.
We are not responsible for the privacy practices or content of third-party websites.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a new “Last updated” date.
Contact
For privacy questions, requests or complaints, contact:
Get Me Known
ABN: 89 276 437 133
Email: hello@getmeknown.com.au